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Frequently Asked Questions

How long will my dōp af nano cartridge last?

This depends on size of cartridge (0.6ml or 1.0ml) and the amount inhaled per pull.  One cartridge is typically good for anywhere from 100 to 200 puffs depending on viscosity.

Does Do Our Part sell cannabis?

No. Do Our Part does not sell or produce cannabis. Our products are intended for use with essential oils, herbal extracts only in states where the sale and consumption of these oils and extracts are legal to sell, distribute, or use.

What do I do if my dōp absolute battery or dōp af nano cartridge breaks or stops working correctly?

Good question. Customer service is of upmost importance to us. We are happy to offer our customers a no-hassle return policy.  We make exchanging a failing device easy. Please contact us and we will work with you to correct the situation.

My dōp absolute battery is blinking, what is it trying to tell me?

This can mean one of two things:

1-   When you’re in the process of enjoying your dōp absolute battery, it is designed to blink after 10 seconds! If you need more, simply press the button, wait a second and begin enjoying your pen again for another 10 seconds.  

2-   The dōp absolute battery also lets you know when it’s in need of a charge. When the white light begins to blink repeatedly, it’s time to plug in.

 

Note: The dōp absolute battery will come partially charged. For best results, plug in for about 3 hours for the first few charges. After that, a full chage will likely take about 2 hours.